A reminder that support from NECS remains available to new and existing CQC registered care providers.
Details of how to access support ahead of the August reporting window (Tuesday 8th August to Monday 14th August (inclusive)) are set out below:
- NECS Capacity Tracker Support Centre at necsu.capacitytracker@nhs.net
- Or call the Support Centre (8am-5pm Mon-Fri, excluding public holidays) on 0191 691 3729
- NHS Business Services Authority (BSA) at enforcement@nhsbsa.nhs.uk
- Or call 0300 330 2088 (9am – 5pm, Mon – Fri, excluding pubic holidays)
- System user guidance is accessible via the Capacity Tracker Resource Centre here.
NECS provider support and awareness sessions in the next 3 weeks are set out in this flyer. These sessions are to help guide providers through the information requests, update methods and reports – they are informal events to offer providers the opportunity to raise any questions or queries.