A major change to labour market enforcement is now in effect. The Fair Work Agency (FWA) has replaced the Gangmasters and Labour Abuse Authority (GLAA), bringing modern slavery, labour exploitation, and employment rights enforcement into a single national body.
Alongside this, the National Referral Mechanism (NRM) remains the UK’s system for identifying and supporting victims of modern slavery. The two now operate closely together: the FWA investigates and enforces against employers, and where potential victims are identified, individuals can be referred into the NRM for safeguarding and support.
This represents a significant shift for adult social care. Enforcement is now more joined-up, meaning concerns about pay, working conditions, or recruitment practices may be assessed alongside potential indicators of exploitation. The FWA also has stronger powers to investigate and act where risks are identified—particularly in sectors reliant on international recruitment.
Reporting concerns – modern slavery and unfair treatment
There is now a clearer route to raise concerns. Providers, staff, and partners should report immediately if they suspect:
- Underpayment or unlawful deductions
- Threats linked to visa status or sponsorship
- Excessive working hours or restrictions on movement
- Poor living conditions tied to employment
- Any signs of coercion, control, or exploitation
If you believe someone is in immediate danger, call 999 and ask for the police.
How to report
Fair Work Agency (enforcement and investigation)
- Online: Report serious abuse or exploitation at work
- Email: contact@fairworkagency.gov.uk
- Phone: 0345 161 6000 (Mon–Fri, 9am–5pm)
National Referral Mechanism (support and safeguarding)
- Online referral system via GOV.UK (for designated first responders)
- Public reporting route: https://www.modernslavery.gov.uk
Reports can be made confidentially. Individuals identified as at risk may be referred for support and protection.