Building Confidence through E-Learning and Instructor-Led Role-Playing
Trainer: SLC (Specialist Language Courses)
Format: 30-minute online introduction, followed by 4 x weekly 90-minute online sessions + 2 hours of eLearning per week (8 hours total)
Course Dates
- Course 1: Introduction 10:00 AM to 10:30 AM on Tuesday 14th May; then four weekly sessions from 10:00 AM to 11:30 AM each Tuesday, from Tuesday 21st May to Tuesday 11th June 2024
Course 2: Introduction 2:00 PM to 2:30 PM on Tuesday 14th May; then four weekly sessions from 2:00 PM to 3:30 PM each Tuesday, from Tuesday 21st May to Tuesday 11th June 2024
Course Overview
This course is designed for newly arrived overseas carers in the adult social care sector. It teaches the English language and communication skills vital for carers to effectively participate in everyday social care situations. These include self-introductions, personal care, managing falls and injuries, and addressing mental health concerns. The course employs a blended approach, combining individual e-learning with live, online, instructor-led group role-playing. This approach has a proven track record of quickly advancing language skills and enhancing learners’ confidence.
Aim
After 4 weeks, learners will have acquired the language, communication skills and confidence to engage in a wide range of everyday conversations with service users and colleagues.
Key Features
- Following a 30-minute online introduction, this 4-week course incorporates a blended learning approach consisting of 8 e-learning topics (2 hours each) and 4 weekly 1.5-hour live online tutor sessions
- Live online sessions enable participants to practice language learned via e-learning through role plays, led by an experienced instructor.
- Designed for Health and Care Worker Visa holders with entry-level English working in adult social care.
- E-learning covers vocabulary, phrases, pronunciation, and communication skills and includes 8 work-related topics, with a test at the end of each topic.
- Focuses on everyday work situations, with activities to help participants learn, including video and audio content featuring a range of accents.
- CPD accredited (Course counts for 8-hours) with assessment and certification
- Optimized for desktop and mobile use
- Up to 14 participants per course
- Written by Virginia Allum an internationally renowned medical English author, speaker and trainer.
Course Methodology
Before each of the weekly online classes, participants will learn language skills using the online e-learning tool. The course includes eight topics in total and can be accessed on any device. It focuses on everyday work situations and has various activities to help participants learn, including video and audio content.
In each online class, participants will practice using the language they’ve learned. This will done through role plays, where scenarios related to the topics studied will be acted out by the group. This will be led by an experienced instructor, who will provide helpful feedback.
This blended approach, combining individual e-learning with live, online instructor-led group role-playing, is a proven method for rapidly developing skills and boosting learners’ confidence.
Course Structure
The course covers eight work-related topics, each consisting of two different scenarios.
- Introducing Yourself and Welcoming Service Users
- Welcoming a service user, introducing yourself, putting the service user at ease
- Welcoming a visitor to a care home, saying where different rooms are and how to get there
- Talking About Food and Drink
- Talking about meals and mealtimes
- Offering a drink (asking questions, making offers and suggestions)
- Talking About Toileting
- Helping a service user to the toilet (providing guidance, instruction, reassurance, preserving dignity)
- Discussing constipation with a service user (asking questions, gathering information, offering suggestions)
- Talking About Mobility
- Taking a care home resident for a walk in the garden (making suggestions, encouraging, reassuring)
- Helping a service user mobilise after a hip operation (giving advice and instructions, explaining)
- Talking About Pain
- Asking about pain and pain relief, using a pain scale
- Asking and gathering information about chest pain
- Talking About Pressure Area Care
- Checking on a service user, providing pressure area care, ensuring they have everything they need
- Supporting a service user in a wheelchair
- Talking About Falls
- Helping a care home resident who has had a fall
- Discussing a service user’s fall with a nurse
- Talking About Mental Health
- Discussing depression with a service user (asking questions, showing empathy, making suggestions)
- Discussing a service user’s confusion with a nurse (describing behaviour, explaining, offering an opinion)
Accessing the E-Learning Platform
Instructions for accessing the e-learning platform via desktop and mobile phone will be sent from the training provider shortly after you receive your booking confirmation (full support available).
About the Trainer
Founded in 2012, Specialist Language Courses (SLC) is the UK’s leading provider of English language and communication services to the global healthcare community. SLC develops and publishes digital learning content and online tutored programmes. SLC currently have over 800 hours of study content and have taught over 25,000 hours. SLC works extensively with healthcare employers, healthcare recruitment companies, healthcare educators such as medical schools and nursing colleges, refugee organisations, and many individuals around the world. All SLC teachers are qualified, with a minimum of 2 years’ teaching experience.