Trainer: Penguin Training
Format: 4-day live, instructor-led online course. The daily schedule runs from 09:30 AM to 3:30 PM, with 15-minute breaks at 11:00 AM and 2:30 PM, and a half-hour lunch break from 12:30 PM to 1:00 PM.
Course Dates
- 09:30 AM to 3:30 PM, Monday 17th to Thursday 24th June 2024
- 09:30 AM to 3:30 PM, Monday 24th to Thursday 27th June 2024
Course Overview
The ‘Care Certificate with English Language Support’ course, provided by Penguin Training, a Skills for Care endorsed training company, not only comprehensively covers all the knowledge requirements of the Care Certificate but is also customized to cater to the unique needs of overseas care workers who may not have English as their first language. In addressing potential challenges arising from limited understanding of specific aspects and terminology, the course offers additional support, particularly in sections of the Care Certificate related to communication.
This course significantly streamlines the Care Certificate induction process for sponsoring employers. It encompasses all the theoretical aspects of the Care Certificate, allowing employers to focus solely on delivering the practical components. Upon completion, participants receive a certificate certifying their achievement of the fundamental knowledge needed for the Care Certificate, aligning with Skills for Care standards. Employers also receive a comprehensive “observation criteria checklist” detailing the practical components that must be fulfilled before issuing the official Care Certificate.
Course Delivery
The course is tutor-led, delivered online over 4 days, and covers the 15 standards set out in the Care Certificate, together with additional training in Medication and Moving & Handling.
The delivery method incorporates a combination of tutor-led sessions complemented by PowerPoint presentations featuring quizzes, videos, and interactive activities. Tutors actively foster engagement by encouraging participants to interact, while also utilizing the “raised hand” feature. They carefully maintain a pace that ensures everyone can contribute to the chat before advancing. Additionally, one-to-one support calls play a pivotal role in ensuring that all participants successfully achieve the required learning outcomes.
Key Features
- 4-day live online training covering 15 Care Certificate standards and additional topics.
- Daily sessions from 9.30am to 3.30pm, with 2 breaks and a half-hour lunch.
- Customized for overseas care workers, addressing language challenges.
- Interactive learning with quizzes, videos, and activities.
- One-to-one support calls for individualized assistance.
- Certification aligned with Skills for Care standards.
- Penguin Training are endorsed by Skills for Care.
- Class size: up to 14 learners.
Course Structure
Day 1
- Standard 1 – Understand your Role
- Standard 2 – Personal Development
- Standard 3 – Duty of Care
- Standard 4 / 5 – Equality and Diversity
- Standard 6 – Communication
- Standard 14 – Handling Information
Day 2
- Standard 7 – Privacy and Dignity
- Standard 8 – Fluids and Nutrition
- Standard 15 – Infection Control
- Medication
Day 3
- Standard 9 – Awareness of Mental Health, Dementia and Learning Disabilities
- Standard 10 / 11 – Safeguarding adults and children
- Standard 12 – Basic Life Support
- Standard 13 – Health and Safety
- Moving and Handling Theory
- Online test/quiz to check learners’ progress and identify areas for revision
Day 4
- Moving and Handling practical – delivered in conjunction with employer
- ESOL Revision and Summary – identifying additional needs of each learner
English Language Support
Additional English language support is delivered via the following sections of the course sections, which relate to communication:
- Understand Your Role: This section addresses aspects of UK culture that may not be familiar to all learners.
- Equality and Diversity: This section covers various aspects of UK life, especially relevant to individuals from different countries and cultures.
- Communication: This section focuses on both verbal and written skills.
Day 4 of the programme is reserved to provide additional support in areas that are identified during the course.
NOTE: Further training can be offered subject to agreement with the employer.
About the Trainer
Operating throughout England, Penguin Training Ltd is an adult training provider specializing in the Health & Social Care sector. They have been endorsed by Skills for Care, a distinguished quality mark awarded to top learning and development providers within the adult social care sector.
Since 2020, Penguin Training has delivered Care Certificate Induction training to over 2,500 learners, including a substantial number who have English as their second language.
Tom Lord, Senior Tutor
Tom has 21 years of experience as an Assessor/Trainer/IQA in the Care industry and has been a qualified teacher since 2015. He has significant expertise in delivering the Level 2 Diploma in Care, which he has successfully provided to many newly arrived overseas carers with limited English language proficiency. Tom’s strength shines in his ability to excel in live online training and tailor his teaching to meet the unique needs of each individual learner.